First Deposit Bonus

100% up to $500 AUD

+ 100 Free Spins
Wagering
40× bonus amount
Min Deposit
$50 AUD
Max Bet
$10 AUD during wagering
Free Spin Cashout
Up to $75 AUD

Contact Coolzino Casino

If you need help with your Coolzino Casino account, please email support@coolzinocasino.click. Our support team can help with general questions and guide you to the right information. Please provide clear details so your request can be reviewed efficiently.

Coolzino Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/1126/0521, issued to TerderSoft B.V. All transactions and account data are protected by SSL encryption.

First Deposit Bonus100% up to $500 AUD

  1. OperatorTerderSoft B.V.
  2. Established2024
  3. Game Library6,000+ games from 80+ studios
  4. Payment MethodsCards, e-wallets, crypto, bank transfer

How to get in touch

The best way to contact Coolzino Casino is by email. Send your message to support@coolzinocasino.click and explain what you need help with. Support requests are generally reviewed in the order received, and you can usually expect a reply within 24 hours, although response times may vary depending on the nature of the request and the information required.

You can contact support about matters including:

  • Account access, account details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms or general promotional information
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including questions about available account controls

Email support

When contacting support@coolzinocasino.click, include enough information for the team to identify your request and assist you safely. Avoid sending passwords, full payment card details or other sensitive information that is not needed to investigate the issue.

  • The email address registered to your account or your username
  • A short, clear description of the issue or question
  • Relevant dates, transaction references or error messages, where available
  • Screenshots if they help show the problem

If your question relates to a previous request, reply to the existing email thread where possible. This can help keep the relevant information together and may allow support to respond faster.