Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet, or another device. They allow the website to recognise a device and remember certain information about a visit. Cookies can make a website work properly, remember selected settings, improve performance, and help website operators understand how visitors use their services.

Some cookies are placed directly by Coolzino Casino. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, advertising, customer support, payment processing, or other services. These are commonly called third-party cookies. The use of a particular cookie can change as website features, service providers, or legal requirements change.

Cookies may be session cookies or persistent cookies. Session cookies are generally used during a single visit and are removed when a browser session ends. Persistent cookies remain on a device for a period of time or until they are deleted. The length of time a cookie remains available can vary according to its purpose, settings, and the service that places it.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage, device identifiers, and comparable tools. In this policy, the word cookies includes these technologies where appropriate.

2. How cookies may be used

The cookies used on the website may serve different purposes. Some are necessary for the website to operate, while others help us improve the online experience or understand how our services are used. We aim to use information collected through cookies for legitimate and clearly explained purposes.

• Strictly necessary cookies: These support core website functions, security controls, account access, session management, fraud prevention, and other features needed to provide requested services. The website may not operate correctly if these cookies are disabled.
• Preference cookies: These remember choices such as language, region, display settings, or other settings that help provide a more consistent experience. They may reduce the need to repeat the same choices during later visits.
• Performance and analytics cookies: These help us understand how visitors navigate the website, which pages are viewed, whether pages load correctly, and where the website may be improved. Information may be collected in an aggregated or otherwise limited form.
• Security and risk cookies: These may help identify unusual activity, protect accounts, support responsible access controls, and reduce the risk of fraud, abuse, or unauthorised use.
• Functionality cookies: These support optional features and services, such as remembering information entered during a visit or enabling certain interactive elements.
• Marketing or advertising cookies: Where used and permitted, these may help measure campaigns, limit repeated advertisements, or show content that is more relevant to a visitor's interests. These cookies may involve third-party providers and are subject to the choices available through the website or browser.

Cookies may be associated with information about your device, browser, website activity, or preferences. In some circumstances, cookie information may be combined with other information that we hold or that a service provider processes on our behalf. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies and account activity

If you create an account or sign in, cookies may help maintain your session, support account security, remember selected settings, and provide requested features. Cookies do not replace the need to protect your username, password, device, and other account information. You should sign out when using a shared or public device and take reasonable steps to prevent other people from accessing your account.

3. Managing cookies and your choices

You may be able to manage cookies through a cookie preference tool displayed on the website, where available. You can also control cookies through the settings of your web browser or device. The available settings vary between browsers and devices, so you should check the relevant instructions for the software you use.

1. Accept cookies through your browser or the website preference tool if you want the full range of website functions and a more personalised experience.
2. Block or delete some or all cookies through your browser settings if you do not want them stored on your device.
3. Use private or incognito browsing features where available. These may limit local storage, but they do not necessarily prevent all website or service-provider processing.
4. Review advertising and privacy controls offered by your browser, device, or relevant service providers.
5. Revisit your preferences from time to time, particularly after clearing cookies, changing devices, updating a browser, or using a different browser.

Disabling cookies may affect how the website operates. For example, you may be unable to sign in, use account features, keep items or settings during a session, complete certain requests, or access security functions. Blocking cookies does not necessarily delete information that was collected before the cookies were disabled. To remove stored cookies, you may need to use the deletion controls in your browser or device.

Where consent is required for optional cookies, we will seek consent in the manner required by applicable law. You may be able to refuse or withdraw consent for optional categories without affecting cookies that are strictly necessary for requested website functions. Withdrawing consent does not affect processing that took place before the withdrawal.

Browser signals and device settings

Some browsers and devices provide privacy settings or signals relating to tracking and online preferences. The way these signals are interpreted can vary between browsers, websites, and service providers. We will consider applicable requirements when responding to recognised choices, but a browser setting may not control every technology used on the website.

4. Third parties, privacy and updates

Third-party service providers may use cookies or similar technologies when providing services for the website. These providers may support functions such as hosting, security, website measurement, customer assistance, communications, payment-related services, or advertising. Their processing may be governed by their own privacy notices and terms. We encourage you to review those notices where relevant and to use the controls made available by the provider or your browser.

Cookie information may be processed in Australia or another country, depending on the service and technology involved. Where personal information is handled by or disclosed to another party, we take account of applicable privacy obligations and the arrangements described in our Privacy Policy. We do not suggest that every website, browser, or third-party service will have identical privacy practices.

The website may contain links to external websites or services. Once you leave the Coolzino Casino website, the cookie practices of the external service will be governed by its own policy. We recommend checking the relevant website's privacy and cookie information before providing personal information or allowing optional technologies.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, or legal obligations change. The updated version will be made available on the website and will apply from the date shown or, if no date is shown, from the time it is published. You should review this page periodically so that you remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to ask how cookie-related information is handled, or want to make a privacy request, use the contact or support channel provided on the website. When making a request, include enough information for the matter to be understood, but do not send passwords, payment details, or other sensitive information unless it is specifically requested through a secure process.

This Cookies Policy is intended to provide general information about cookies and similar technologies used in connection with the website. It does not change any applicable account terms, privacy rights, responsible gambling information, or other legal requirements that apply to your use of Coolzino Casino.